+12% this month
247
Total Tickets
All time
+8% vs last month
189
Resolved
77% resolution rate
-3% vs last month
23
Escalated
Needs attention
-15% improvement
2.4d
Avg Resolution
Days to resolve
Recent Tickets
View all →AI Intelligence Center
🎫
247
Live Tickets
✅
189
Resolved Today
🚨
23
Escalated
⏳
35
Pending
Live AI Activity
AI Activity FeedLIVE
District Issue Heatmap
302
Total Tickets
235
Resolved
28
Escalated
Ticket density:
Low
Medium
High
Critical
Escalation Engine
Escalates in
23:00:00
→ District Officer
1
District Officer
Agriculture Officer
2
Senior Officer
Senior Agriculture Officer
3
State Admin
State Agriculture Commissioner
Severity multiplierCritical — 0.5×
AI System Status
Groq AI Engine
OperationalClassification Agent
ActiveRouting Agent
ActiveEscalation Engine
MonitoringAnalytics Agent
ProcessingSummary Agent
Standby